Shape
Service & product architecture
- Service concepts and blueprints
- Requirements and process design
- Business and technical assessment
Services
Independent service architecture · Zug, Switzerland
Complex services.
Clear direction.
Ozone Services connects business intent, trusted data and delivery across the platforms that keep your operation moving.
Shape
Connect
Control
Deliver
01 / 04
Select, swipe or use the arrow keys to explore
Since 2010Business × technologyFrom analysis to operation
What we solve
Your customers experience one service.
Your organisation manages many moving parts.
We work between business, data and technology—where products cross platforms, teams and regulatory boundaries. The result is a service model people can understand, build and operate.
Shape
Service & product architecture
- Service concepts and blueprints
- Requirements and process design
- Business and technical assessment
Connect
Data & platform integration
- MDM and reference data
- SAP, EBX, APIs and data flows
- CRM, billing and provisioning
Control
Governance & responsible AI
- Privacy-by-design and GDPR
- Data quality, ownership and lineage
- Trustworthy AI and MCP services
Deliver
Transformation & execution
- Agile and waterfall delivery
- Change, release and service management
- Consolidation and optimisation
Connected domains
Across the full
service chain.
Experience from transaction-intensive services means we understand both the customer-facing promise and the operational systems behind it.
01Telecom & OSS/BSS
02Payments & credit
03Product & revenue
04Order & fulfilment
05Accounting & ERP
06CRM & customer lifecycle
07Data warehouse & BI
08Master data & AI
The working model
One accountable thread,
end to end.
From the first ambiguity to a service that works in production, we keep business value, technical reality and operational ownership connected.
- 01
Frame
Align the outcome, scope, owners and constraints.
- 02
Map
Make processes, data, interfaces and risks visible.
- 03
Build
Translate decisions into requirements and delivery.
- 04
Embed
Test, launch, govern and continuously improve.
Ozone tools
Make the first step
useful immediately.
Practical, privacy-aware tools turn discovery into a shared picture—before a large programme begins.
Open the toolboxLatest thinking
Notes from the field.
About Roland Arato
Senior perspective.
Hands-on by nature.
Roland brings more than 20 years of experience across service architecture, project management and business analysis. He has led international work in telecom, payments, data management, privacy, SAP and AI-supported services.
His approach combines strategic clarity with the practical detail needed to move complex, multi-platform services into delivery.